Search Brown University

Common PBI Issues

For optimal performance, the recommended browser is Google Chrome . Need Chrome?  Please follow this install link 



Pre-emptively make sure your Flash Player is up to date by visiting:



Course won't launch?  Please make sure any pop up blockers are disabled.  


  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click Settings.
  4. At the bottom, click Show advanced settings.
  5. Under "Privacy," click Content settings.
  6. Under "Pop-ups," select an option:Do not allow any site to show pop-ups (recommended)
  7. Allow all sites to show pop-ups




Disabling pop up blocker not possible?

Add the URL  as an allowed site automatically in Chrome by following these steps :

  1. On your computer, open Chrome.
  2. Find a page that has pop-ups blocked for you.
  3. In the address bar, click Pop-up blocked Pop-up blocked.
  4. Click the link for the pop-up window you'd like to see.
  5. To always see pop-ups for the site, select Always allow pop-ups from [site] and then Done.




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